Returns, Refunds & Exchanges Policy
Return Policy
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
You must return the item within 30 days of your purchase.
How To Return An Item
- Please email [email protected] to request a refund, and we will assign you a tracking number.
- Mail or ship your returned item to:
Transline Inc.
530 Jesse St.,
Grand Prairie, TX
75051 - Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Most equipment cannot be returned if equipment has been used. Merchandise that has been worn, used, or altered cannot be returned
Restocking Fee
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
Exchanges are accepted for the same items purchased, in the event of a product defect. Defects must be noted on freight carriers BOL or be sent to Transline, in writing, or by email, to [email protected], no later than 3 days after receipt of goods.